Network Management Solution

Taking care of your network, always.

The scale and complexity of today’s Enterprise and Telecom ecosystems means that businesses cannot afford either network downtimes or a sub-optimal network performance.  For increased uptimes, greater predictability, improved stability and superior performance, a robust Network Management Platform is essential. Intuitor’s open-source based Network Management Platform offers several tools and a simplified console to resolve your network pain-points.

Network Service Assurance

  • Monitor & Manage you datacenter network in real-time
  • Detect & Trace service outages with links or servers
  • Discover & Monitor assets on your wired and wireless networks
  • Check before and after status of devices

Performance Management

  • Gather performance data in real-time
  • Improve Operational efficiency with granular out-of-the-box customizable dashboards
  • Events, alarms, alerts, notifications and reports
  • Historical Statistics and Trend Analysis
  • Single Window for all complete infrastructure
  • Configuration Management
  • Automate capacity forecasting, alerting, and reporting

Actionable Insights, Ticketing and Customer Experience

  • Determine if changes in end-user experience are caused by the application or the network
  • Fast and Automatic ticket generation
  • Multiple inputs: Web, Email, Phone, SOAP/XML, etc.
  • Automated customer entry via CTI
  • Configurable queues, classification and prioritization of incidents
  • Ticket response templates
  • Automated and manual incident routing
  • Automatic follow-up to existing tickets
  • Automated execution of pre-defined actions using criteria based filters
  • Self-Service customer front-end
  • SLA and queue based escalation
  • Knowledge Management – link one or more tickets to a knowledge article

Easy Integration

  • Flexible and extensible architecture to extend service polling and performance data monitoring
  • Avail plug-ins and customized dashboards
  • Integrate with your business processes and thereby aiding and abetting Change Management